How long will it take to receive my order?

Dispatch time

Our aim is for all orders to be dispatched within 48 hours of payment. All of our jewellery is made to order, so from time to time certain items can take an extra two or three working days. Because of this, we display an Estimated Delivery Date next to each item on the website. Although this is an estimate, we do everything we can to ensure that this date is met.

Delivery time

All orders are dispatched by DHL Express (UK orders) or FedEx Express (Rest of World orders). Deliveries have a usual time frame of two working days for Mainland UK and Canada, and three working days for Europe, and Australasia and the rest of the world. Factors such as your physical location are taken into account when determining our Estimated Delivery Date, so we've ensured it is always accurate. When an order is dispatched, an automatic e-mail will be sent with details of your DHL Express or FedEx Express tracking number. This can be entered at http://www.dhl.co.uk/en/express/tracking.html for DHL Express tracking numbers or www.fedex.com for FedEx Express tracking numbers to track the whereabouts of your order right up to delivery.

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