With many benefits to being a QP customer, it's no wonder that our customers keep coming back for more.
All our jewellery is backed by a 12 Month Warranty. We offer this to all customers to ensure that the quality and condition of our jewellery remains exceptional over time. In the event of any problems, we will endeavour to offer you a free repair or replacement during that period.
We aim to offer the best prices on the web for our jewellery. These change regularly to ensure they remain unbeatable. Our prices may fluctuate due to the rising cost of gold, however we move our prices to match this increase and no further. If you see a better deal from another jeweller, please let us know.
As a trusted jeweller most of our designs use stones that are 100% natural. Items featuring lab created stones and cubic zirconia are clearly disclosed on our website. We use solid metals in all of our designs to ensure exceptionally high quality jewellery that lasts. None of our jewellery designs are plated.
Every item of jewellery is produced to British and European standards. As a mark of quality and consistency, all QP Jewellers gold jewellery is hallmarked by the Edinburgh Assay Office. Edinburgh is one of four official UK Assay Offices, testing and hallmarking precious metals since 1457. The Gold Hallmark, alongside the QP Sponsor Mark, shows that the jewellery is genuine and tested to strict standards. The Metal & Purity Mark is also displayed to show the purity (also known as fineness, in parts per thousand) of the gold to comply with regulations and descriptions.
All items are dispatched by free, insured delivery. This ensures that your jewellery is fully insured during transit, dispatched without delay and fully traceable for your peace of mind. Once dispatched you will receive full tracking instructions via email, allowing you to see the shipment progress of the package right to your door. Couriers differ depending on the country of shipment. We use DPD Express for all UK orders and DHL for all orders to other countries.
Your QP Jewellers item is presented in a soft hinged black presentation box with velvet interior. Securely placed inside an outer box for added protection, your jewellery is also complete with a QP Jewellers Certificate of Authenticity and Lifetime Warranty. Arriving in discreet outer packaging, you'll receive a complimentary luxurious gift bag ready for gifting.