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Why buy from QP Jewellers?

Lifetime Warranty

All our jewellery is backed by a 100% Lifetime Warranty. We offer this to all customers to ensure that the quality and condition of our jewellery remains exceptional over time. We will offer a free repair or replacement in the event of any problems.

Full Money Back Guarantee

We offer a full money back guarantee on the majority of our jewellery. If there are any problems with your purchase you may return the item within 30 days for a full refund. Please see our Terms of Use for full information.

Price

We aim to offer the best prices on the web for our jewellery. Our prices change regularly to ensure they remain unbeatable. Our prices may fluctuate due to the rising price of gold, however we move our prices to match this increase and no further. If you see a better price from another jeweller, let us know.

Authenticity

As a trusted jeweller we only use stones that are 100% natural. We do not use synthetic, created or treated stones (with the exception of Cubic Zirconia, which is a fully synthetic stone.) We only produce jewellery using solid gold, white gold and sterling silver. Solid metals ensure exceptionally high quality jewellery that lasts. We do not plate any of our items.

Official Craftsmanship Appraisals

QP Jewellers will send an official appraisal for every item purchased from our store. Appraisals show the independently valued retail price of each genuine QP Jewellers item. The appraisal value is calculated using thorough evaluation of all characteristics of the jewellery to be appraised. A breakdown of the cut, colour, clarity and weight of each gemstone is supplied on each appraisal certificate. In the event of loss, theft or damage, your insurance company will offer an equal replacement when the certificate is presented to them. Exact appraisal values are also indicated throughout our web site.

Conflict-Free Diamonds

QP Jewellers do not - and will never - buy, sell, nor distribute conflict diamonds (also known as blood diamonds). "Conflict diamonds" is a term to describe diamonds that are sourced from areas controlled by insurgencies and forces that use the subsequent profits to operate illegal activities. All of our diamonds are sourced ethically and legitimately as part of our strict ethical policy in an on-going effort to help eliminate conflict diamonds from the supply chain.

14K (14 carat) Gold

All gold jewellery is available in 14 carat gold, white gold and rose gold. Pure gold is very soft and is easily damaged during daily wear, so it is alloyed with a mixture of different metals to increase its durability. Copper, silver, palladium and zinc are used to strengthen gold; the amount used in the alloying process denotes the purity of the gold. The weight of gold is typically formulated in "24ths". Our 14K gold is therefore 14 parts gold to 10 parts other metals. 14K is a highly sought-after equilibrium of strength, durability and purity: purer and similarly priced to 9K gold while almost aesthetically identical to 18K gold.

Hallmarking

Every item of jewellery is produced to British and European standards. As a mark of quality and consistency, all QP Jewellers gold jewellery is hallmarked by the Edinburgh Assay Office. Edinburgh is one of four official UK Assay Offices, testing and hallmarking precious metals since 1457. The Gold Hallmark, alongside the QP Sponsor Mark, show that the jewellery is genuine and tested to strict standards. The Metal & Purity Mark is also displayed to show the purity (also known as fineness, in parts per thousand) of the gold to comply with regulations and descriptions.

Free Express Delivery

All items are dispatched by free, insured delivery. This ensures that all jewellery is fully insured during transit, dispatched without delay and fully traceable for your peace of mind. Once dispatched you will receive full tracking instructions via e-mail, allowing you to see the shipment progress of the package right to your door. Couriers differ depending on the country of shipment. We use DHL Express for all UK orders and FedEx Express for all orders to other countries.

Gift Box & Certificate of Authenticity

Each item of jewellery is dispatched in an individual gift box featuring velvet underlay and silk lining, and supplied with a QP Jewellers Certificate of Authenticity. Orders are packaged discretely on the outside so as not to spoil any surprises.